About
Eric Chong
I read denied medical and dental claims for a living. I have looked at thousands of EOBs from practices that hired billing companies and watched most of them leave real money on the floor, in the coding and in the credentialing nobody audits. I write the operator view here: the leak named, the mechanism shown, the recovery angle that works.
The credential is the work
I am not commenting on the billing system from outside it. I am inside the paperwork where it decides who gets paid and who does not. I read denied claims, thousands of them, and the pattern is consistent: most practices, even ones paying a billing company, leave real money on the floor in the coding and the credentialing nobody audits.
What I write here
Dental Insider Secrets is the operator view. Each piece names a leak, shows the mechanism, and gives the recovery angle that works. No surveys, no invented numbers, no captured incentives. When there is a real figure, it comes from the claims. When there is not, I give the mechanism instead of guessing.
The bigger argument
The reason dentistry keeps getting treated as separate from medicine, and why the money gets stuck, is a story about health itself. I make that argument at Health Starts From The Mouth. This site is the operator floor. That one is the movement.
The next step
If a number in here matched your practice, that leak is measurable. The 12-Month Missing Money Scan reads your last twelve months of claims and finds the money already earned but never collected. 25% of what is recovered, 20% if you prepay. No recovery, no fee.
Get your 12-Month Missing Money Scan